Last updated: 27 February 2026

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

This policy applies to personal information collected from website visitors, prospective clients, and clients of Presence Management Co.

We are committed to handling personal information responsibly and in accordance with applicable privacy laws. We handle personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.

1. Information We Collect

We may collect the following types of personal information:

• Contact details such as name, email address, phone number, and business name
• Business information provided during enquiries, onboarding, or service delivery
• Website usage data, including IP address, browser type, pages visited, and referring URLs
• Communications you send to us via forms, email, or other contact methods

We do not intentionally collect sensitive personal information unless required for a specific service and provided voluntarily.

2. How We Collect Information

We collect personal information when you:

• Visit our website
• Submit a contact or enquiry form
• Engage our services
• Communicate with us directly
• Interact with our website analytics or cookies

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and communicate with you
• Provide and manage our services, including the delivery of marketing support within allocated service time
• Prepare proposals, agreements, and related materials
• Improve our website and service offering
• Meet legal, regulatory, or contractual obligations

We collect and use personal information only where it is reasonably necessary for our business operations, with your consent, or where otherwise permitted or required by law.

We may process information provided by you for the purpose of delivering services. You are responsible for ensuring you have the right to share this information with us. We do not use client data for any purpose other than delivering agreed services.

4. Disclosure of Information

We may disclose personal information to:

• Service providers who assist us in operating our website or delivering services (such as hosting, email, analytics providers, or content and communications platforms)
• Professional advisers where required (legal, accounting, compliance)
• Regulatory authorities if required by law

We do not sell, rent, or trade personal information.

5. International Data Transfers

Some service providers we use may store or process data outside your country.
Where this occurs, we take reasonable steps to ensure personal information is handled in accordance with applicable privacy laws and appropriate safeguards are in place.

6. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

While no system can guarantee complete security, we use appropriate technical and organisational measures to protect information we hold.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

When information is no longer needed, it is securely deleted or anonymised.

8. Cookies and Analytics

We may use third-party analytics tools such as Google Analytics to understand website usage. These providers may collect information in accordance with their own privacy policies.

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

9. Access and Correction

You may request access to the personal information we hold about you, or request correction of inaccurate information.

Requests can be made using the contact details below. We may need to verify your identity before responding.

10. Privacy Complaints

If you believe we have breached your privacy rights, you may contact us using the details below. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand.

11. Marketing Communications

If you receive communications from us, you may opt out at any time using the unsubscribe link or by contacting us directly.
We do not send unsolicited marketing communications.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The current version will always be available on our website, with the effective date noted above.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Presence Management Co.
Email: [email protected]